[Grace&Ease] What to do When a Prospective Client Says “No”:

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12 Responses to [Grace&Ease] What to do When a Prospective Client Says “No”:

  1. Paige Woodward says:

    That is great. Truly it is. But I had an “ah-ha” moment in the past with regards to this, and so I’ll also offer a visualization of what this may be instead…. Let’s say that not just you, but others too, are floating down the river in a warm, snug boat, or a boat that is warm and snug sometimes, but cold and dreary other times, and you reach out your hand to pull them into your boat, WRONGLY thinking that YOU are the only one who is in control and in a place of peace and of GOD because you have looked at others and this is your “assessment,” and oh, it is very wise because, of course, you are at peace. And while you are assessing that it is everyone else that is “missing the chance to be helped,” others are reaching their hand out to you with their “No’s” and their “Maybe it is YOURS that is not the best way” comments. However, you continue to think that you are the only one who is in the place of GOD….as you float right down the river in your warm, snug little boat, right off the side of the cliff you didn’t see. While all those that were not quite as right or spiritually aware as you, avoided the cliff, and kept right on floating, down the path of their own “spiritual awareness” that didn’t look like you thought it should. Moral to the story? While it is true that others will have a different path and it is very good to be aware of that, it is also true that if your ego causes you to feel even a little bit that you are further along spiritually than another, or that you were a good teacher today, then you can be certain that this lesson from GOD is MORE for you than it is for anyone else. 🙂

  2. Joanne Taylor says:

    Thanks Pamela for this moment of “Grace & Ease” in my space of building a business. Great GEM of remindings as a newbie to your messaging/videos.

    In gratitude…

    • Pamela Bruner says:

      Joanne, you’re very welcome! I would love to hop on a call with you and talk about the new business you’re building. Would you be interested in having a quick strategy call? Warmly, Pamela

      • Happy says:

        Paolo,Dell mi ha comunicato teicmonleafente che la mia richiesta di rimborso per n. 2 licenze di Windows XP (se ipoteticamente fosse stata accolta, e ne dubito) mi avrebbe consentito di risparmiare 10-15€ a notebook.A questo punto ho desistito…Per 15€ preferisco tenermi la licenza e togliermi la soddisfazione di formattare tutto.Ciao

  3. Oscar Koren says:

    I had a situation like this today. I thought that they definitely could use the service that I was offering but they told me several reasons why they were not interested in my service. Then I asked them if they knew of anyone else that could use my service. Then they opened up and gave me some leads that I plan to contact. My question is, since they did not want my service are the leads that they gave me worthwhile to pursue or is it better to look for leads from customers who have bought my service?

    • Pamela Bruner says:

      Oscar, what you’re facing is a common issue. First, yes, pursue those leads. Until you can categorize them as “not interested,” it is worth putting some energy into nurturing them. Who knows, maybe there are a few people that you can help among those leads! As a general rule-of-thumb: ALWAYS follow up. It’s your most effective tool outside of yourself. Following up should be a part of every sales process you create. Hope that helps!

  4. Jennifer Zier says:

    This was just what I needed to hear. I love the visualization of the boat and “not being a good fit”
    It is hard sometimes as light workers that we want and think we can help everyone and that’s not always the case. Best to put your time and energy on those who can be a good fit and really want your help.

  5. LInda B Gipson says:

    I’ve never had any trouble accepting that, if someone isn’t a fit for my services… for whatever reason… there’s someone out there who may be better for them, and someone who may be better for me. No judgement of them or myself, just acceptance. It is what it is…

    End of story.

  6. JulieN says:

    Hi Pamela
    Thanks for a very inspiring thought. I have been in sales for over 20 years and I love it, but there’s always room to learn. I like what you said about not being in your boat.
    As I sell a product (at present), tonight I had a prospective client say I believe the product is the right solution for me, money is not the issue and then said they want to think about it. Can you advise here how the boat visualisation will assist here. I left on a very friendly warm note, with laughter and them to come back to me in next day or two. This may well still be a sale, as my solution is what they are looking for. There language even said if we go ahead with this we will start with blah blah.
    Do you recommend I visualise them hopping into the boat? Look forward to your reply and yes I’m also starting to build a new business this year and enjoying the challenge.

    • Pamela Bruner says:

      Julie, great question! One of the thing to consider is the buying style of your customer. This particular person may be a ‘researcher’, meaning she wants to check out other options before committing. Or she might choose to ‘think about it’ KNOWING that her desire will diminish and she’ll be able to say ‘no’ more easily in a few days. When someone says ‘I want to think about it’ that means to me that I should investigate what is beneath that desire – what options are they weighing? What’s the thought process? Sometimes I can uncover a fear that helps them to get clear.